Thanks for purchasing products at esoteric art operated by Jade Melany.
I offer a full money-back guarantee for all physical products purchased on my website. If you are not satisfied with the product that you have purchased you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase once I have received the item in question, in the same condition in which it was sent to you. You will be responsible for the costs of returning the item and your refund will be processed one the item has been received.
The Shipping Address for returns is 5 Chapel St, Flimby, Maryport, Cumbria. England. CA158QG
After the 14-day period you will no longer be eligible and won’t be able to receive a refund.
If you have any additional questions or would like to request a refund, feel free to contact us
You will not be eligible for a refund for any donations , digital purchases or services that have been billed directly.